Frequently asked questions
Everything you need to know before starting with ChatGains.
Most frequently asked questions
No. We're a pure chat agency. We only manage your DMs and focus on making them more profitable.
We chat in English. If your audience is mixed, we can use tools to translate and keep things clear on both sides.
We manage chats on both Free and Paid pages. Even managing DMs across multiple pages of the same creator is common for us.
No. We set up everything during onboarding. We create scripts and rules based on your wishes, then handle the daily chat management.
Yes. One-time access to connect your account to our CRM. Once connected, we no longer log in directly. All chatting happens inside our CRM.
Our main CRM is Infloww. We also work with OnlyMonster. If you're an agency with your own CRM, we can work inside yours during the trial period.
Yes. You keep full access: read all chats, change offers, pause or stop our work any time.
You get regular reports with key numbers: chat revenue, custom orders, renewals. You always know what our work brings in.
Don't let another message go unanswered.
Stop leaving sales in unread DMs. Our team covers the inbox 24/7. Watch your account go from hectic to booming.
Start your trial today →Spots are limited. We onboard a maximum of 12 new creators per month.